Fulfillment Policies

refund policy

All sales are final. However, if your item is missing or damaged, please contact us at shopsandstonemarket@gmail.com and we will happily respond to your message within 24 hours with a solution.

return policy

If you need to return a damaged item, please contact us at shopsandstonemarket@gmail.com to coordinate return details. Please use original packaging. We will email a prepaid label to print. If original packaging is not used, the customer will have to pay for return shipping.

As soon as we receive the damaged item, you will receive a refund of 100% of your purchase within 24 hours of the return of goods.

shipping policy

Please allow 7-9 business days for ready-to-ship orders to be fulfilled. If you place an order for a print or made-to-order painting, please allow 2-3 weeks for fulfillment. We are a very small operation and we work as quickly as we can!

All orders are shipped with USPS standard delivery method and typically take 5-7 business days to get to you.

Shipping rates are determined by dimensions & weight

All countries are eligible for international shipping.

cancellation policy

If you need to cancel an order, email us at shopsandstonemarket@gmail.com. All cancellations must be initiated before the order is shipped. If cancellation request is made before the order is shipped, customer will receive a full refund. Orders are not eligible for cancellation once fulfilled/shipped.